erek 17 Casino & Sportsbook Data Care

This page describes what we collect when you use erek 17 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. Our data handling follows applicable privacy laws and industry security standards. We do not sell your information to third parties, and we do not share your payment details with anyone except the payment processors required to complete your transactions.

When you create an account on erek 17, you provide an email address, password, and identity documents (government ID, selfie, address proof). We store this information on encrypted servers to prevent unauthorised access. Your account balance, transaction history, and game activity are logged for your own record-keeping and for compliance with anti-money-laundering regulations. We retain this data for as long as your account is active and for a period after closure as required by law.

If you have questions about how we handle your data, contact our support team via in-app chat or email. We provide English support and can clarify our data practices, your rights, and how to request access to or deletion of your information.

What Data We Collect & How We Use It

We collect several categories of data when you use erek 17. Your account information includes email, password hash, full name, date of birth, phone number, and residential address. We use this data to verify your identity, prevent duplicate accounts, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We do not share this information with third parties except where required by law or to process your account requests.

Your payment data includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your transaction history, and your account balance. We store payment information on secure, encrypted servers. We do not retain full payment credentials (e.g., card numbers or e-wallet passwords); we only store references to your linked payment method so we can process future deposits and withdrawals to the same channel.

Your activity data includes your login history, game selections, prediction stakes, and settlement records. We use this data to detect fraudulent activity, investigate disputes, and improve our service. We may also use anonymised activity data to understand user behaviour and optimise our platform, but we never identify you in such analysis.

Third-Party Processors & Data Sharing

We share your data with third parties only when necessary to provide our service. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment method and transaction details to process deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them to understand how they handle your data.

We may share anonymised or aggregated data with analytics providers to understand platform usage and improve our service. We do not share personally identifiable information with these providers. If we are required by law to disclose your data — for example, to comply with a court order or regulatory investigation — we will do so only to the extent required and will notify you unless legally prohibited.

Your data is your responsibility. We protect it with industry-standard encryption and access controls, but you must keep your password confidential and log out after each session.

Your Rights, Cookies & Data Retention

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact our support team with your request. We will respond within a standard business window. If you request deletion of your account, we will remove your personal information from active systems, but we may retain anonymised or aggregated data for compliance and analytics purposes. We may also retain data if required by law or to resolve disputes.

erek 17 uses cookies and similar tracking technologies to remember your login session, store your preferences, and analyse how you use our platform. Cookies are small files stored on your device; they do not contain sensitive information like passwords or payment details. You can disable cookies in your browser settings, but doing so may limit your ability to use erek 17 fully. We do not use cookies to track you across other websites.

We retain your account data for as long as your account is active. After you close your account, we retain transaction records and identity documents for a period required by anti-money-laundering regulations (typically 5-7 years). We delete other personal data within a reasonable timeframe unless we are required by law to retain it longer. If you have questions about our data retention practices, contact our support team.

• 1
  Request access to your dataYour right

  Contact our support team to request a copy of all personal data we hold about you.

• 2
  Correct inaccurate informationYour right

  Update your account profile if your address, phone number, or other details change.

• 3
  Request deletion of your accountYour right

  Ask us to close your account and remove your personal data, subject to legal retention requirements.

• 4
  Opt out of marketing communicationsYour right

  We do not send unsolicited marketing emails. If you receive any, you can unsubscribe immediately.

Data Location & International Transfers

Our servers may sit outside your jurisdiction. When you use erek 17 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be processed and stored on servers in other countries. By using erek 17, you consent to this international data transfer. We apply the same security and privacy standards to all data regardless of where it is stored.

We at erek 17 take data protection seriously. If you believe we have mishandled your data or violated your privacy rights, contact our support team. We will investigate your complaint and respond within a standard business window. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

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